At salt oral care, we take pride in delivering top-quality products and exceptional customer service. To ensure your satisfaction, we'd like to clarify our policy:

No Returns, Exchanges or Refunds: Once a purchase is made, it is considered final, and we do not accept returns, exchanges or refunds. Rest assured, each product undergoes rigorous inspection before leaving our premises, guaranteeing excellence.

No Refunds: We do not provide refunds for goods sold.

However, in an unlikely event of damaged, defective or wrong item delivered to you, we will provide full support as applicable. We may contact you to ascertain the discrepancy prior to issuing the claim. 

If you have any questions or concerns about a product, our dedicated customer support team is here to help. Reach out to us at salt@saltoralcare.com, and we'll gladly assist you.

Thank you for being part of our journey. We appreciate your understanding and look forward to providing you with a seamless and delightful shopping experience.

Happy shopping!