Frequently Asked Questions

We recommend brushing your teeth at least twice a day, preferably after meals or snacks. It's also a good idea to brush your teeth before bedtime to remove any food particles and plaque that may have accumulated during the day.

We recommend brushing your teeth for at least two minutes each time you brush. Use a timer or try brushing along to a song to ensure you're brushing for the full two minutes.

We recommend using a soft-bristled toothbrush to clean your teeth. Choose a toothbrush with a small head that can easily reach all areas of your mouth.

We recommend replacing your toothbrush every 3 - 4 months or when the bristles become frayed or worn. A worn toothbrush can be less effective at cleaning your teeth and may harbor bacteria.

Yes, we recommend flossing your teeth at least once a day to remove plaque and food particles from between your teeth and along the gum line. Flossing can help prevent gum disease and cavities.

Our entire range of Toothpastes, Mouthwash, Teeth Whitening Pen, Mouth Spray & Color Corrector Serum are Vegan and we are currently obtaining certification for other product categories which are launching soon. Until then, please refer to the info on product pages on our website that will indicate the specifications of any given product (for example, if it is vegan, gluten-free, paraben-free, fluoride-free etc.)

We recommend storing our products in a cool dry place away from direct sunlight. With time, the product's might change - But no worries! This is due to use of natural ingredients & essential oils. This doesn't affect the product quality or efficacy.

The shelf life for most of our products is 24 months when unopened and stored at room temperature. This is the regulatory threshold for testing. Upon opening, please refer to the period-after-opening (PAO) symbol to identify the lifetime of the product.

Yes, we offer products specifically designed for people with sensitive teeth and gums. Please check the product labels or contact our customer service team at customer.support@saltoralcare.com for recommendations.

Yes, we offer fluoride-free toothpaste options as well.

Most of our products are safe for children, but we recommend that you consult with your child's dentist or pediatrician before using any oral care products on children under the age of 2.

Our oral care products are made with natural and organic ingredients, are free from harsh chemicals, and are designed to be effective yet gentle on your teeth and gums. We prioritize sustainability and use eco-friendly packaging wherever possible.

The safety of our customers is a key priority, which is why we are committed to the prevention of the sale and distribution of counterfeit products or products sold through unauthorized retail channels.

Determining the authenticity and integrity of products can be quite the challenge if they weren't bought directly from www.saltoralcare.com or one of our trusted retailers. We're not pulling any punches here – we just can't vouch for their legitimacy.

To experience the full range of amazing benefits our products and technologies have to offer, we've got a stellar piece of advice: stick to the tried and true! Only make your purchases from our authorized retailers or, for the utmost certainty, from our exclusive brand store at www.saltoralcare.com.

Our dispatch team processes orders ships/dispatches your order within 24 to 48 Hrs. for domestic orders the average shipping time in Mumbai, India is 2 to 3 days. For the rest of the country the delivery time ranges between 5 to 7 days post-dispatch.

For International orders, post-dispatch, the shipping time is as follows:

UAE - 6 to 8 days

UK - 10 to 12 days

USA - 12 to 15 days

Europe - 12 to 15 days

We offer free shipping of Prepaid Domestic Orders (Within India) of order values above Rs. 500. For Order values below Rs. 500 and all Cash on Delivery orders we charge a flat shipping fee which is conveyed at checkout when you place your order. For International shipments rates vary depending on where you are geographically located shipping charges will be conveyed at checkout.

Once we dispatch your order you'll receive an email from us with your tracking information.

If the package has already left our warehouse, we are unable to edit addresses after an order has been marked as fulfilled and shipped.

If in case, you are looking to change your address within a few hrs. of placing your order please use the WhatsApp chat button below to communicate your change in address by providing us your name & order number through the same phone number you mentioned while placing your order to enable us to make the change.